Privacy Policy

We collect two types of data:

A. Data you provide directly:

• Full name
• Mobile number (for booking and confirmations)
• Address or location (to deliver the service)
• Content of your WhatsApp messages or website form submissions

B. Data we collect automatically when you visit our website:

• IP address and approximate location
• Device, browser, and operating system
• Pages visited and time spent
• Traffic source (search engine, ad, social media, etc.)
• Session recordings (PostHog) to improve site UX

We use your data only for:

• Delivering the cleaning services you've requested
• Communicating with you about your booking (confirmations, rescheduling, follow-ups)
• Sending seasonal offers (you can opt out anytime)
• Improving our website and services
• Complying with legal obligations in Saudi Arabia

We never sell your data to any third party.

We share minimal data with:

• Field cleaning team: Name, address, and service type only — to deliver the service
• Technical service providers: Google Analytics, PostHog, Google Tag Manager (for site improvement; no data is sold)
• WhatsApp (Meta): When you message us via WhatsApp, WhatsApp's own privacy policy also applies
• Government authorities: Only if legally required (court order, investigation, etc.)

We use cookies to enhance your experience:

• Essential cookies: Required for the site to function (cannot be disabled)
• Analytics cookies: GA4 and PostHog to understand visitor behavior
• Marketing cookies: Google Ads to measure ad effectiveness

You can disable cookies in your browser settings, but some features may not work correctly.

You have the right to:

• Access the data we hold about you
• Request correction of your data
• Request deletion of your data (except what we're legally required to retain)
• Object to processing your data for marketing
• Transfer your data to another service provider

To exercise these rights, email: info@cleanspot.sa

• Booking data: 3 years from last service date (for accounting and warranty)
• Site analytics data: 26 months (GA4 default)
• WhatsApp conversations: Per WhatsApp's own policy

We apply reasonable technical and administrative measures to protect your data from unauthorized access or loss. The site is SSL-protected, and data is stored only on secure servers.

Our services are intended for adults (18+). We do not knowingly collect data from children.

We may update this policy from time to time. Updates are published on this page with the "Last updated" date changed above. Continued use of the site after an update constitutes acceptance of the new policy.

Almauqi Alnadhif Company (Clean Spot)

Email: info@cleanspot.sa

WhatsApp: 0553006464

Address: Sultan Qaboos Street, Riyadh, Saudi Arabia